Shipping policy
Shipping Policy
Last updated: September 2026
At Atlas Goods, we are committed to making your delivery experience clear, reliable, and straightforward. As our collection is carefully sourced from selected fulfilment partners, shipping options, costs, and delivery times may vary depending on the products in your order and their fulfilment location.
The available delivery options and applicable charges will always be shown at checkout before payment is completed.
Order Processing
Processing and dispatch times may vary depending on the product and fulfilment location.
Where an estimated dispatch or delivery timeframe is available, this will be shown during checkout.
Once your order has been dispatched, you will receive a confirmation email with tracking information where tracking is available for your delivery service.
United Kingdom
Shipping options, estimated delivery times, and charges are calculated according to the products in your order and their fulfilment location.
Your available delivery method, estimated timeframe, and shipping cost will be clearly displayed at checkout before payment is completed.
Europe
Available shipping services, delivery estimates, and charges may vary depending on your destination, the products ordered, and their fulfilment location.
All available options and applicable charges will be displayed at checkout before payment.
United States
Available shipping services, delivery estimates, and charges may vary depending on the products ordered and their fulfilment location.
Your available delivery options and applicable charges will be displayed at checkout before payment.
International Delivery
Atlas Goods currently delivers only to destinations available through our online checkout.
If delivery is available to your destination, the applicable shipping options, estimated delivery times, and charges will be displayed before you complete your purchase.
Order Tracking
Where tracking is available for your delivery service, tracking information will be provided after your order has been dispatched.
Orders containing products fulfilled from different locations may occasionally arrive in separate parcels. Where applicable, tracking information may be provided separately for each shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other local charges depending on the destination and applicable regulations.
Where charges are not collected during checkout, they may be payable by the customer to the relevant customs authority or carrier.
Delivery Delays
While we always aim to provide a smooth and reliable delivery experience, estimated delivery dates are not guaranteed and occasional delays may occur due to:
- Customs inspections
- Severe weather conditions
- High seasonal demand
- Courier or transport disruptions
- Other circumstances beyond our reasonable control
If your order has not arrived within the estimated delivery timeframe provided for your order, please contact us and we will be happy to investigate the shipment.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase.
Incorrect or incomplete delivery information may result in delays, failed delivery, or additional charges.
If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfilment.
Contact Us
If you have any questions regarding your order or shipping, our support team is here to help.
Email: support@atlasgoods.co.uk
We aim to respond to all enquiries within 1–2 business days.
Thank you for choosing Atlas Goods.